Shipping policy

1. Order Processing Time
All orders will be processed within 1-3 business days after receiving payment confirmation. Order processing time may be delayed during peak periods (such as promotional seasons), and we will notify you of any delays via email.

2. Shipping Methods
We offer the following shipping options:

Standard Shipping: Typically takes 3-6 business days to arrive (actual time depends on the destination).

International Shipping: Shipping time varies depending on customs and logistics company regulations in the destination country, typically taking 10-20 business days.

All shipping services include tracking; you will receive a tracking number after your order is shipped.

3. Shipping Costs

Domestic Shipping: We offer free standard shipping. Expedited shipping incurs an additional shipping fee, which will be displayed at checkout.

International Shipping: International shipping costs are calculated based on the destination, package weight, and dimensions. Detailed shipping information will be provided at checkout.

4. Order Tracking
All orders will be trackable. You can receive a tracking number via email after shipment or check your order status by logging into your account.

5. Delivery Issues and Delays

If your order does not arrive within the expected timeframe, please contact our customer support team. Please note that delivery delays may be caused by factors such as weather and logistics companies. We will do our best to help you resolve the issue.

6. Exchanges and Returns

If you are not satisfied with your purchase, we offer a 7-day unconditional return policy. Returned items must be in their original, unused condition and in their original packaging. For detailed information on returns and exchanges, please refer to our return policy.

7. Bundled Items and Special Shipping

For bundled items or special-sized items, additional delivery time and fees may apply. Specific fees will be displayed at checkout.