Shipping policy

1. Order Processing Time
U.S. orders ship from California and are dispatched within 2 business days after payment confirmation. Processing may take longer during peak promotional periods; if that happens, we will notify you by email.

2. Shipping Methods
Standard Shipping: Delivery times vary by destination and carrier.
International Shipping: Delivery times vary according to the destination country, customs processing, and carrier.
Tracking information will be sent by email after your order ships when tracking is available.

3. Shipping Costs
Shipping costs and available delivery options are displayed at checkout. International shipping costs are calculated based on the destination, package weight, and dimensions.

4. Order Tracking
When tracking is available, you will receive a tracking number by email after shipment. You can also check your order status by logging into your account.

5. Delivery Issues and Delays
Carrier delays may occur because of weather, destination conditions, or other logistics factors. If your order appears delayed, please contact our customer support team and we will help investigate.

6. Exchanges and Returns
We offer a 7-day return window. Returned items must be in their original, unused condition and in their original packaging. Please review our return policy for eligibility and instructions before sending an item back.

7. Bundled Items and Special Shipping
Bundled or oversized items may require additional delivery time or fees. Any applicable charges will be displayed at checkout.